Contact Us
District staff monitor emails during regular business hours. For emergencies during non-business hours, call 513-863-0828. After hours phone calls are forwarded to an answering service who will contact District staff if necessary.
To report a new water outage during business hours, you may call 513-863-0828 or click the following link: Report Water Outage
To ask general questions, click the following link: General Inquires
To report a new water outage during business hours, you may call 513-863-0828 or click the following link: Report Water Outage
To ask general questions, click the following link: General Inquires
To contact a District Employee, click on their name.
Customer Service & Finance | Position |
Customer Service General Inquires | - |
Kenny Hoffman | Finance and Business Manager |
Deana Fackey | Human Resources/Board Clerk |
Katina Laird | Senior Customer Service Specialist |
Nikki Girdler | Customer Service Representative Ⅱ |
Annette Isaacs | Customer Service Representative |
Tracy Brindle | Administrative Specialist |
Jeannie Wright | Administrative Specialist |
Distribution/System Maintenance | Position |
Distribution/System Maintenance Inquires | - |
Mark Smith | Distribution Supervisor |
Tony Brosey | System Maintenance |
Dustin Dittman | System Maintenance |
Devon Geisz | System Maintenance |
Kyle Gross | System Maintenance |
Josh Niehoff | System Maintenance |
Mark Pennington | System Maintenance |
Nathan Treadway | System Maintenance |
Tyler Vocke | System Maintenance |
Drew Wagster | System Maintenance |
Operations/Production | Position |
Operations/Production General Inquires | - |
Dustan Marshall | Operations & Maintenance Manager |
Sarah Affrunti | Compliance & Safety Manager |
Ryan Bower | Troubleshooter |
Josh Parker | Troubleshooter |
John Winterrod | General Maintenance |
Andrew Baker | Plant Operator |
Jamie Cook | Plant Operator |
Doug Howard | Plant Operator |
Bill Paullin | Plant Operator |
Engineering Department | Position |
Engineering Department General Inquires | - |
Jason Francis | Engineering Manager |
Nathan Zinsmeister | Infrastructure Manager |
Neil Bond | Design Engineer |
Tom Puckett | Design Engineer |
John Cope | Engineering Technician |
Bernie Dickman | Engineering Technician |